Refund and Exchange

You may return the goods to us within 14 days of receipt in mint condition and we will issue an immediate refund. Alternatively and in accordance with the distance selling regulations, we will be happy to provide a refund or exchange for any item provided. Please contact us within 7 working days of your receipt via a durable form e.g. Post or email. We can then arrange for your refund to be processed (within 30 days). As part of your contract with us you are required to return an unwanted item to us within 30 days of cancellation. We can either arrange for collection (at your cost) or you may arrange to return the items to us. Please note that you are obliged to have taken reasonable care of the items and we reserve the right to deduct the cost of recovering the items should you not return them to us within 30 days of cancellation.

Delivery

Next Day Delivery on all orders (excluding Highlands, Islands Ireland & Isle of Man) placed before 1pm Monday – Thursday. Items less than 2kg are sent by first class post where 95% of all orders are received next working day. All other orders are sent by Interlink on next day courier service where 98.7% of items are delivered next day. Please note we are in the hands of our trusted couriers and therefore cannot guarantee this service. You will always be informed of any changes of delivery via appropriate means.